Bean to Stalk - Children's Education & Book Store
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Bean to Stalk Terms of Service

Last Updated: July 21st, 2025

We Keep It Simple

Just like our privacy policy, we've written these terms in plain English. These terms explain the rules for using Bean to Stalk's products and services. By purchasing from us or using our services, you agree to follow these terms.

About Bean to Stalk

Bean to Stalk is a children's education business registered in Ontario, Canada. We create and sell educational books, materials, digital content, and online courses designed to support children's learning and development.

Our Contact Information:

Business Name:Bean to Stalk

What We Offer

Physical Products

  • Printed books and educational materials
  • Printable digital packages (sent as PDF files)

Digital Products

  • Recorded educational courses and lessons
  • Digital learning materials

Who Can Use Our Services

Age Requirements

  • Ages 13 and up: Can use our services independently
  • Under 13: Advised to have a parent or guardian guide their learning
  • Parents and Guardians: Responsible for supervising children's use of our services

Account Responsibility

If you're a parent or guardian you are responsible for:

  • All purchases made on the account
  • Ensuring your child follows these terms

Purchasing and Payment

How We Process Payments

  • All payments are processed securely through Stripe
  • We accept all payment methods supported by Stripe (credit cards, debit cards, digital wallets)
  • Payment plans may be available for select products through Stripe's payment options

Pricing

  • All prices are displayed in your local currency when possible
  • Prices may change at any time, but changes won't affect orders already placed
  • Any applicable taxes are shown at checkout before you pay

Order Confirmation

  • You'll receive an email confirmation after each successful purchase
  • Digital products will be delivered via email
  • Physical products will be shipped to your provided address

Shipping and Delivery

Physical Products (printed books)

  • Shipping is a flat $10 USD per order, charged once no matter how many books it contains
  • Shipping is free when the printed items in your order total $79 USD or more. Only printed items count toward this amount — digital products are excluded
  • We ship throughout Canada and internationally (shipping costs apply)
  • Delivery times vary by location and shipping method chosen
  • You are responsible for providing accurate shipping information
  • We are not responsible for packages lost due to incorrect addresses

Digital Products (online courses)

  • No shipping, delivery or handling fee is ever charged on a digital product — there is nothing to post
  • Digital products do not count toward the $79 free-shipping threshold for printed items
  • An order containing only digital products is never charged shipping of any kind
  • Delivered immediately after payment confirmation
  • Check your email and spam folder for delivery
  • Contact us if you don't receive your digital products within 24 hours

Returns and Refunds

Digital Products

  • No refunds once you've accessed or downloaded digital content
  • This includes recorded courses, digital materials, and printable packages
  • Exception: Technical issues that prevent access (we'll work to resolve these)

Physical Products

  • Returns accepted if items are unopened and in original condition
  • You pay return shipping costs
  • Contact us within 30 days of delivery to arrange a return
  • Refunds processed within 10 business days of receiving returned items

Defective or Damaged Items

  • We will replace items extensively damaged during shipping at no cost to you
  • Report damage within 7 days of delivery with photo proof of damage and a written letter describing the extent of damage you can identify
  • Our printing and distribution partners handle replacements for manufacturing defects

Our Commitment to You

While our policy is clear, we genuinely care about your experience. If you have a serious issue with a product, contact us directly. We'll work with you to find a fair solution.

Digital Content and Course Access

What You Get

  • Lifetime access to purchased digital content and courses
  • Right to download and save materials for personal use
  • If you would like access to updates and improvements to purchased content within 1 year of purchase date, please contact us at contact@beantostalkclub.com
  • If you are an educator who would like to use content and courses in a classroom setting, please contact us via email. We would love to work with you on teacher pricing.

What You Cannot Do

  • Share login credentials with others
  • Distribute, sell, or share our content without permission
  • Use our content for commercial purposes without written consent
  • Copy or reproduce our materials for public use

Intellectual Property

Our Content

  • All Bean to Stalk content is protected by copyright
  • You may use purchased materials for personal educational purposes
  • You cannot reproduce, distribute, or sell our content without permission

Your Content

  • If you share content in our community, you keep ownership
  • You give us permission to use your shared content for educational purposes
  • We may remove content that violates our guidelines

Educational Disclaimers

Learning Outcomes

  • Our materials are designed to support learning, but we cannot guarantee specific educational results
  • Every child learns differently and at their own pace
  • Results depend on many factors including individual effort, learning style, and consistent use

Not a Replacement for Professional Services

  • Our content supplements but does not replace professional educational services
  • If your child has specific learning needs, consult with educational professionals
  • We are not licensed educators, therapists, or medical professionals

Limitation of Liability

What We're Responsible For

  • Providing the products and services you purchase
  • Maintaining reasonable security for your information
  • Replacing defective products as described in our return policy

What We're Not Responsible For

  • Educational outcomes or learning results
  • Technical issues with your devices or internet connection
  • Indirect damages or losses
  • Issues caused by misuse of our products

Maximum Liability

Our total liability for any claim will not exceed the amount you paid for the specific product or service in question.

Privacy and Data Protection

This Terms of Service works together with our Privacy Policy. Please read both documents to understand how we collect, use, and protect your information.

Changes to These Terms

How We Update Terms

  • We may update these terms from time to time
  • Updates will be posted on our website with a new "Last Updated" date
  • Significant changes will be communicated via email

Your Options

  • Continued use of our services means you accept the updated terms
  • If you don't agree with changes, you can stop using our services
  • Existing purchases and access remain valid under the terms in effect when you made the purchase

Governing Law

These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in Ontario courts.

Contact Information

Questions about these terms?

Summary of Key Points

To make this easier to understand, here are the most important points:

  • Parents manage learning for children under 13
  • Digital products cannot be refunded once accessed
  • Physical products can be returned in original condition (you pay shipping)
  • We support learning but don't guarantee specific results
  • Your privacy is protected according to our Privacy Policy
  • We're here to help if you have problems with your order

These terms are designed to be fair to both Bean to Stalk and our customers while keeping children's education and safety as our top priority.